Last updated: 20 October 2026
Thank you for shopping with Vedazor. This policy explains how we process, ship and deliver your orders.
Where we ship
We currently deliver across India to all serviceable PIN codes. You can check whether we deliver to your area by entering your PIN code at checkout. [We do not currently ship internationally.]
Order processing time
Orders are processed within [1–2] business days after payment is confirmed. Business days are Monday to Saturday, excluding public holidays. Orders placed on Sundays or holidays are processed on the next business day. During sale periods or festivals, processing may take a little longer.
Estimated delivery time
| Location | Estimated delivery after dispatch |
|---|---|
| Gujarat | [2–4] business days |
| Metro cities | [3–5] business days |
| Rest of India | [5–8] business days |
| Remote or difficult-to-reach areas | [8–12] business days |
These are estimates. Delays caused by courier partners, weather, strikes or other events outside our control may extend delivery times.
Shipping charges
[Free shipping on prepaid orders above ₹[amount]. A flat shipping fee of ₹[amount] applies to orders below this value.] [Cash on delivery orders carry an additional handling fee of ₹[amount].] The exact shipping charge is shown at checkout before you pay.Order tracking
Once your order is dispatched, we will send you the courier name and tracking number by email, SMS or WhatsApp. You can use it to follow your parcel on the courier’s website.
Delivery attempts and failed deliveries
Our courier partners usually make up to [three] delivery attempts. If delivery fails because of an incorrect address, an unreachable phone number or repeated refusal, the parcel may be returned to us. In that case we will contact you to reship it, and additional shipping charges may apply.
Incorrect or incomplete address
Please double-check your shipping address and phone number at checkout. Vedazor is not responsible for delays or loss caused by wrong or incomplete details provided by the customer. If you notice a mistake, contact us immediately, and we will try to correct it before dispatch.
Damaged or tampered parcels
Please inspect the package at the time of delivery. If it looks damaged, opened or tampered with, refuse it if possible and inform us within 48 hours at care@vedazor.com. Photos or an unboxing video will help us resolve the issue quickly.
Contact us
For shipping questions, write to care@vedazor.com or call +91 9824001975. Vedazor, Ahmedabad, Gujarat, India.