Last updated: 20 October 2026

Vedazor (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through www.vedazor.com, how we use it, and the choices you have. By using our website, you agree to the practices described here. We handle personal data in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Information we collect

  • Details you give us: name, email address, phone number, billing and shipping address, and any message you send us.
  • Order information: products purchased, order value, and delivery details.
  • Payment information: payments are handled by secure third-party payment gateways. We do not store your full card, UPI PIN or net banking credentials on our servers.
  • Technical information: IP address, browser type, device, pages visited and time spent, collected through cookies and similar technologies.

How we use your information

  • To process, ship and deliver your orders
  • To send order confirmations, shipping updates and support replies
  • To handle returns, refunds and complaints
  • To improve our website, products and customer experience
  • To send offers, newsletters or updates, only where you have agreed to receive them
  • To prevent fraud and comply with legal obligations

Cookies

We use cookies to keep your cart working, remember your preferences and understand how visitors use our site (for example through analytics tools). You can disable cookies in your browser settings, though some parts of the site may not work properly.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as courier partners, payment gateways, email/SMS providers and analytics tools, and only as much as they need to do their job. We may also disclose information when required by law or to protect our rights, users or property.

Data security

We use reasonable technical and organisational safeguards to protect your information, including secure (HTTPS) connections. No online system is completely secure, so we cannot guarantee absolute security.

Data retention

We keep your information only as long as needed to fulfil the purposes above or to meet legal, tax and accounting requirements.

Your rights

You may ask us to access, correct or delete your personal information, withdraw consent to marketing, or raise a grievance about how your data is handled. Email care@vedazor.com and we will respond within a reasonable time.

Marketing communications

You can unsubscribe from promotional emails using the link in any email, or by replying STOP to promotional messages. Transactional messages about your orders will continue.

Children

Our website is not intended for children under 18, and we do not knowingly collect their personal data.

Our site may link to other websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its updated date.

Grievance contact

Grievance Officer: Ved Shukla Email: care@vedazor.com Phone: +91 9824001975 Address: Vedazor, Ahmedabad, Gujarat, India